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Product is nonrefundable since it is a natural live plant but you can cancel the order if you want before it is dispatched from our delivery agent. You can call us at 9999441386 or mail us within 4 hours of placing the order at our email id email@example.com describing the issue. We will consider it and the order will not be dispatched.
But once the order is dispatched from our delivery partner , we will not be able to cancel it or refund it. Please note we will not be able to refund the amount paid by you after the product is dispatched.